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Authors:
Aleksandr Kljucnikov, ORCID: https://orcid.org/0000-0003-0350-2658 University of Entrepreneurship and Law (The Czech Republic) Mehmet Civelek, ORCID: https://orcid.org/0000-0002-1247-5308 University of Entrepreneurship and Law (The Czech Republic) Vladimіr Krajcík, ORCID: https://orcid.org/0000-0003-2234-3939 University College of Business in Prague (The Czech Republic) Jirі Polach, ORCID: https://orcid.org/0000-0002-2224-0414 University College of Business in Prague (The Czech Republic)
Pages: 76-89
Language: English
DOI: https://doi.org/10.21272/mmi.2020.4-06
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Abstract
Carrying local currencies into practice in limited geographical regions has become a major obstacle to overcome due to awareness and trust of potential users. In this context, the purpose of this research is to explore and examine how trust and knowledge of potential users about local currencies differ between their genders and working experiences. In line with this target, the researchers gained data from 413 workers in Cieszyn Silesia region by using questionnaire surveys. Chi-Square and Z-score tests were calculated by SPSS statistical software to get statistically significant differences between the determining variables. The analyses corroborated nonexistence of statistically significant differences between genders and work experiences in the local currency knowledge of potential users. Most of the respondents in the analyzed region were aware of local currencies. Publicity and prevalence of local currencies and mutual interactions between employees might be the reasons for the similarities in the knowledge of potential users. Furthermore, this study confirms that trust of workers differs regarding their gender and work experience. Comparing to men and more experienced potential users, the propensity of women and less experienced employees to trust local currencies is higher. The reasons for these differences in gender and work experiences might stem from the education levels, perceptions, adoptions, instincts and interests of potential users regarding these currencies. These results can be mounting evidence to consider for institutions, organizations, governments and practitioners when implementing local currencies to increase the competitiveness of less developed regions. This study is only limited to a region, and the respondents are only employees. Other limitations are that this research examines two obstacles of the implementations of local currencies and two characteristics of respondents, namely, age and work experience.
Keywords: awareness, Cieszyn Silesia region, community currency, digital currency, gender, local currency, trust, work experience.
JEL Classification: D31, M29, O44.
Cite as: Kljucnikov, A., Civelek, M., Krajcik, V., & Polach, J. (2020). Customer attitude to the local currency implementation. Marketing and Management of Innovations, 4, 76-89. https://doi.org/10.21272/mmi.2020.4-06
This work is licensed under a Creative Commons Attribution 4.0 International License
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