The Impact of Online Advertising on Store Visiting: Saudi Arabia
Pages: 56-66
Received: 24 September 2023
Revised: 11 February 2024
Accepted: 11 March 2024
Abstract
This paper summarizes the arguments and counterarguments within the scientific discussion on the issue of electronic advertising in Saudi Arabia. The main purpose of this research is to explore the impact of internet advertising on companies’ visits to stores through an exploratory study. The systematization of literary sources and approaches for solving electronic advertising problems indicates that new mediating and moderating variables could have an impact on the relation between Internet advertising and visits to stores. In this research, the disposition to visit the point of sale is assimilated as a mediating construct rather than an implication with the product as a moderating variable. The relevance of this scientific problem decision is that this investigation of the consequences of electronic advertising for offline customer comportment in Saudi Arabia is unprecedented research that seeks to address this interesting question. The investigation of the role of online advertising and the impact of mediating and moderating variables on the visit to the store in the paper was carried out in the following logical sequence: the data were collected via an electronic survey. Of the 500 randomly selected Internet users in Saudi Arabia, only 350 responses were valid. This research used a structural equation model and multigroup analysis to examine the direct and indirect influences of variables. This paper presents the results of an empirical analysis that revealed a positive relation between internet advertising and visits to points of sale. The disposition to visit the point of sale mediates the relationship between Internet advertising and concrete visits to the store. The effect of the product moderates the effect of internet advertising on the disposition to visit the point of sale in Saudi Arabia. The research empirically confirms and theoretically proves that Saudi shoppers fine online advertising to be attractive when this advertising must have some actions and concepts flash. Therefore, Saudi directors should follow this form and use an effective mixture of content and animation. The e-shoppers who are involved are persons who have little engagement; for this reason, they are simply concerned about the tools of the publicity communication.
Keywords: implication; mediating; moderating; online advertising; disposition; store.
How to Cite: Zouaoui, R., & Hamdi, R. (2024). The Impact of Online Advertising on Store Visiting: Saudi Arabia. Marketing and Management of Innovations, 15(1), 56–66. https://doi.org/10.21272/mmi.2024.1-05
Abstract Views
PDF Downloads
This work is licensed under a Creative Commons Attribution 4.0 International License
References
- Ahmed, R. R., Vveinhardt, J., & Streimikiene, D. (2017). Interactive digital media and impact of customer attitude and technology on brand awareness: evidence from the South Asian countries. Journal of Business Economics and Management, 18(6), 1115-1134. [Google Scholar] [CrossRef]
- Akrout, F. (2020). Les méthodes des équations structurelles. Tunisie. [Google Scholar]
- Aksakalli, V. (2012). Optimizing direct response in Internet display advertising. Electronic Commerce Research and Applications, 11(3), 229-240. [Google Scholar] [CrossRef]
- Arabic Digital Marketing Services. (2022a). E-commerce guide in Saudi Arabia 2021. [Link]
- Arabic Digital Marketing Services. (2022b). Survey reveals Saudi Arabians share nearly everything online. [Link]
- Bank of Africa. (2022). Saudi Arabia: approaching consumer. [Link]
- Baude, A. & Cerutti, J. (2021). Comment faire un questionnaire en ligne. Canada. [Google Scholar]
- Belanche, D., Flavian, C. & Pérez-Rueda, A. (2020). Consumer empowerment in interactive advertising and eWOM consequences: The PITRE model. Journal of Marketing Communications, 26(1), 1-20. [Google Scholar] [CrossRef]
- Ben Miled-Chérif, H. B. (2001). L’implication du consommateur et ses perspectives stratégiques. Recherche et Applications en Marketing, 16(1), 65-85. [Google Scholar] [CrossRef]
- Brochain, F (2020). Online advertising introduction.[Link]
- Burns, G.N. & Bowling, N.A. (2010). Dispositional approach to customer satisfaction and behavior. Journal of Business and Psychology, 25(1), 99-107. [Google Scholar] [CrossRef]
- Burns, S. & Lutz J. (2006). The function of format: Consumer Responses to Six On-line Advertising Formats. Journal of Advertising, 35(1), 53-63. [Google Scholar] [CrossRef]
- Carricano, M., Poujol, F. & Bertrandias, L. (2009). Analyse de données par SPSS. Paris: Pearson. [Google Scholar]
- Diaz, A. & Messemacre, T. (2011). Online advertising. [Link]
- Fornell, C., & Larcker, D.F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of marketing research, 18(1), 39-50. [Google Scholar] [CrossRef]
- Gaspari, C. (2022, November 24). ROPO: Purchase Process. [Link]
- Giannelloni, J., & Vernette, E. (2019). Les études de marchés Gestion. Paris: Vuibert. [Google Scholar]
- Gopal, R., Li, X., & Sankaranarayanan, R. (2011). Online keyword based advertising: Impact of ad impressions on own-channel and cross-channel click-through rates. Decision Support Systems, 52(1), 1-8. [Google Scholar] [CrossRef]
- Hamborg, K.C., Bruns, M., Ollermann, F., & Kaspar, K. (2012). The effect of banner animation on fixation behavior and recall performance in search tasks. Computers in Human Behavior, 28(2), 576-82. [Google Scholar] [CrossRef]
- Hamdi, R., & Khemakhem, R. (2019). Online Advertising and Consumer Behavior in Tunisia: Identification of New Mediating and Moderating Variables. IUP Journal of Marketing Management, 18(4). [Google Scholar]
- Hanafizadeh, P., Behboudi, M., Ahadi, F., & Varkani, F.G. (2012). Internet advertising adoption: a structural equation model for Iranian SMEs. Internet Research, 22(4), 499-526. [Google Scholar] [CrossRef]
- Helme-Guizon, A. (2001). Le comportement du consommateur sur un site marchand est-il fondamentalement différent de son comportement en magasin? Proposition d’un cadre d’appréhension de ses spécificités. Recherche et Applications en Marketing, 16(3), 25-38. [Google Scholar] [CrossRef]
- Holowina, D. (2012). Ropo (research online, purchase offline) reverse ropo effects and their implications for retailel. [Link]
- House, R. J., Shane, S. A., & Herold, D. M. (1996). Rumours of the death of dispositional research are vastly exaggerated. Academy of management review, 21(1), 203-24. [Google Scholar] [CrossRef]
- Jamil, R. A., Qayyum, A., & Lodhi, M. S. (2022). Skepticism Toward Online Advertising: Causes, Consequences, and Remedial Moderators. International Journal of Online Marketing (IJOM), 12(1), 1-21. [Google Scholar]
- Kotler, P., Keller, K., Manceau, D., & Dubois, B. (2009). Marketing management. Pearson education. [Google Scholar]
- Kuo, E. W., & Thompson, L. F. (2014). The influence of disposition and social ties on trust in new virtual teammates. Computers in Human Behavior, 37, 41-48. [Google Sholar] [CrossRef]
- Lee, H. J, Park, J., Lee, J. Y & Wyer, Jr. R.S. (2008). Disposition effects and underlying mechanisms in e-trading of stocks. Journal of Marketing Research, 45(3), 362-78. [Google Scholar] [CrossRef]
- Li, Y. (2014). The impact of disposition to privacy, website reputation and website familiarity on information privacy concerns. Decision support systems, 57, 343-54. [Google Scholar] [CrossRef]
- Lohtia, R., Donthu, N. & Yaveroglu, I. (2013). Evaluating the efficiency of Internet banner advertisements. Journal of Business Research, 60(4), 365-70. [Google Scholar] [CrossRef]
- Martin, B.A., Wentzel, D., & Tomczak, T. (2008). Effects of susceptibility to normative influence and type of testimonial on attitudes toward print advertising. Journal of advertising, 37(1), 29-43. [Google Scholar] [CrossRef]
- Merabet, A. & Benhabib, A. (2014). Pour une meilleure clarification de relation entre la personnalité de la marque et de la publicité persuasive. IJIAS, 6(2), 277-98. [Google Scholar]
- Nizam, N. Z., & Jaafar, J. A. (2018). Interactive online advertising: The effectiveness of marketing strategy towards customers purchase decision. International Journal of Human and Technology Interaction (IJHaTI), 2(2), 9-16. [Google Scholar] [CrossRef]
- Onișor, L. F., & Ioniță, D. (2021). How advertising avoidance affects visual attention and memory of advertisements. Journal of Business Economics and Management, 22(3), 656. [Google Scholar] [CrossRef]
- Perrien, J., Chéron, E., & Zins, M. (1984). Recherche en marketing : méthodes et décisions. Boucherville Québec: G. Morin. [Google Scholar]
- Petty, R., & Cacioppo, J. (1981). Issue involvement as moderator of the effects on attitude of advertising content and context. Advances in consumer research. Association for Consumer Research (U.S.), 8, 20-24. [Google Scholar]
- Porta, M., Ravarelli, A., & Spaghi, F. (2013). Online newspapers and ad banners: An eye tracking study on the effects of congruity. Online Information Review, 37(30), 405-423. [Google Scholar] [CrossRef]
- PwC Global (2020). Mobile advertising will overtake fixed Internet advertising in 2018 according to PwC. [Link]
- Riyadh Press. (2022). E-commerce in Saudi Arabia. [Link]
- Roussel, P. & Wacheux, F. (2006). Management des ressources humaines : méthode de recherche en sciences humaines et sociales. Bruxelles : De Boeck Universités. [Google Scholar]
- Roussel, P., Durrieu, F., Campoy, E. & Akremi, A. (2002). Méthode des équations structurelles : recherche et application en gestion. Economica. [Google Scholar]
- Söderlund, M., Berg, H., & Ringbo, J. (2014). When the customer has left the store: An examination of the potential for satisfaction rub-off effects and purchase versus no purchase implications. Journal of Retailing and Consumer Services, 21(4), 529-536. [Google Scholar] [CrossRef]
- Statistica Market Insight. (2023). Digital Media-Saudi Arabia. [Link]
- Stolecka-Makowska, A. (2013). Les sources d’information sur l’offre de produits sur internet pour l’e-consommateur Europeen : Resultats de recherche. Studia Ekonomiczne, 151, 192-205. [Google Scholar]
- Strazzieri, A. (1994). Mesurer l’implication durable vis-à-vis d’un produit indépendamment du risque perçu. Recherche et Applications en Marketing (French Edition), 9(1), 73-91. [Google Scholar] [CrossRef]
- Sun, Y., Lim, K., Jiang, C. B., Peng. J., & Chen, X. (2020). Do males and females think in the same way? An empirical investigation on the gender differences in Web advertising evaluation. Computer Human Behavior, 26(6), 16–24. [Google Scholar] [CrossRef]
- Tanveer, A., & Changhyun, K. (2014). Optimal contract-sizing in online display advertising for publishers with regret considerations. Omega, 42(1), 201-212. [Google Scholar] [CrossRef]
- Taylor, S. M. (1979). Personal dispositions and human spatial behavior. Economic Geography, 55(3), 184-95.
- Tobi, O. T., Ayodele, M. D., & Akindele, A. A. (2020). Effect of online advertising on consumer buying behaviour of internet users in Lagos State. Ilorin journal of human resource management, 4(1), 171-181. [Google Scholar]
- Veklenko, K. (2020). Effectiveness of online advertising: a bibliometric analysis (Master’s thesis, University of Twente). [Google Scholar]
- Vera, J., & Espinosa, M. (2019). Consumer involvement as a covariant effect in rethinking the affective-cognitive relationship in advertising effectiveness. Journal of Business Economics and Management, 20(2), 208. [Google Scholar] [CrossRef]
- Wang, Y., & Sun, S. (2010). Assessing beliefs, attitudes, and behavioral responses toward online advertising in three countries. International Business Review, 19(4), 333-44. [Google Scholar] [CrossRef]
- Wu, S.I., Wei, P.L., & Chen, J.H. (2008). Influential factors and relational structure of Internet banner advertising in the tourism industry. Tourism Management, 29(2), 221-36. [Google Scholar] [CrossRef]
- Yoo, C. Y. (2008). Unconscious processing of web advertising: Effects on implicit memory, attitude toward the brand, and consideration set. Journal of interactive marketing, 22(2), 2-18. [Google Scholar] [CrossRef]
- Zhang, P., Chao, C. W. F., Chiong, R., Hasan, N., Aljaroodi, H. M., & Tian, F. (2023). Effects of in-store live stream on consumers’ offline purchase intention. Journal of Retailing and Consumer Services, 72, 103262. [Google Scholar] [CrossRef]
View articles in other formats
License
This work is licensed under a Creative Commons Attribution 4.0 International License
Coyright
Copyright (c) 2024 The Author(s).
Published by Sumy State University
Issue