Impact of Brand Association on Brand Equity in Organized Retail Sector
Pages: 1-8
Received: 29 June 2023
Revised: 28 August 2023
Accepted: 01 September 2023
Abstract
The development of organized retail chains has had an enormous impact on changing consumer behaviour and brand dynamics in the retail sector in recent years. Research on brand equity has acquired substantial importance in the current competitive market situation. Brand equity is regarded as a required part of marketing strategies. It is essential to develop a strong bond with customers to gain a long-term customer base, so the study of different factors affecting consumer decision making becomes very important for marketers. Brand association is a link that buyers draw in their mind between their brand and an urge, interpretation, feeling, moment, someone, search, or interest. Buying judgments are significantly prompted by this linkage, which could be immediately favorable or unfavorable. Consumers’ overall opinions and relationships with a brand are represented by brand equity. Brand association can add value by facilitating knowledge repossession procedures, distinguishing brands, giving ways to purchase, and developing good feelings. Marketing must create and sustain effective sentimental bonds with consumers to gain their trust in the firm. Brand awareness helps customers develop strong attachment over an extended time period. Retailers may evaluate and supervise their brand’s opinion to establish a competitive edge for increasing customer loyalty and preference by understanding consumer brand equity. The intention of the research was to attain the association between brand association and brand equity in the organized retail sector. The research was conducted utilizing the survey technique incorporating the Likert Scale to collect the primary data from Jaipur city, the capital of Rajasthan State of India. The relationship between brand association and brand equity was conceptualized based on existing research in the organized retailing sector, and data were collected using a structured questionnaire. For the study, responses from 225 customers were collected using the convenience sampling method. The outcomes of the analysis show a direct and significant relationship between brand associations and brand equity in the organized retail sector. The study will help marketers to include strategies related to brand association and brand equity in their marketing campaigns to connect more with customers to increase their repurchasing of brands.
Keyword: brand association; brand equity; brand awareness; organized retail sector.
How to Cite: Choudhary, A., Dawar, S., & Panwar, S. (2023). Impact of Brand Association on Brand Equity in Organized Retail Sector. Marketing and Management of Innovations, 3, 1–8. https://doi.org/10.21272/mmi.2023.3-01
Abstract Views
PDF Downloads
References
Aaker, D. A. (1996). Measuring brand equity across products and markets. California Management Review, 38(3), 102. [Google Scholar]
Achrol, R. S., & Kotler, P. (1999). Marketing in the Network Economy. Journal of marketing: A quarterly publication of the american marketing association, 63(4), 146-163. [Google Scholar] [CrossRef]
Ailawadi, K. L., & Keller, K. L. (2004). Understanding retail branding: conceptual insights and research priorities. Journal of retailing, 80(4), 331-342. [Google Scholar] [CrossRef]
Atilgan, E., Aksoy, Ş., & Akinci, S. (2005). Determinants of the brand equity: A verification approach in the beverage industry in Turkey. Marketing intelligence & planning, 23(3), 237-248. [Google Scholar] [CrossRef]
Bauer, H. H., Stokburger-Sauer, N. E., & Exler, S. (2008). Brand image and fan loyalty in professional team sport: A refined model and empirical assessment. Journal of sport Management, 22(2), 205-226. [Google Scholar] [CrossRef]
Brady, T. F., Konkle, T., Alvarez, G. A., & Oliva, A. (2008). Visual long-term memory has a massive storage capacity for object details. Proceedings of the National Academy of Sciences, 105(38), 14325-14329. [Google Scholar] [CrossRef]
Cobb-Walgren, C. J., Ruble, C. A., & Donthu, N. (1995). Brand equity, brand preference, and purchase intent. Journal of advertising, 24(3), 25-40. [Google Scholar] [CrossRef]
Dubin, J. A., & Dubin, J. A. (1998). The demand for branded and unbranded products—An econometric method for valuing intangible assets. Studies in Consumer Demand—Econometric Methods Applied to Market Data, 77-127. [Google Scholar]
Faircloth, J. B., Capella, L. M., & Alford, B. L. (2001). The effect of brand attitude and brand image on brand equity. Journal of marketing theory and practice, 9(3), 61-75. [Google Scholar] [CrossRef]
Hoeffler, S., & Keller, K. L. (2003). The marketing advantages of strong brands. Journal of brand management, 10, 421-445. [Google Scholar] [CrossRef]
Huang, Y., & Huddleston, P. (2009). Retailer premium own‐brands: creating customer loyalty through own‐brand products advantage. International Journal of Retail & Distribution Management, 37(11), 975-992. [Google Scholar] [CrossRef]
Jayswal, M., & Vora, P. (2019). Impact of brand association on brand equity with specific focus on advergames in India. Journal of Creative Communications, 14(3), 271-284. [Google Scholar] [CrossRef]
Kayaman, R., & Arasli, H. (2007). Customer based brand equity: evidence from the hotel industry. Managing Service Quality: An International Journal, 17(1), 92-109. [Google Scholar] [CrossRef]
Keller, K. L. (2003). Understanding brands, branding and brand equity. Interactive marketing, 5, 7-20. [Google Scholar] [CrossRef]
Korchia, M. (2004, May). The effects of brand associations on three constructs. In Proceedings from the 30th EMAC Conference. [Google Scholar]
Kumar, J. R., Saha, R., Manohar, S., & Sekar, P. C. (2020). Retail brand equity: moderating role of retail price deals on retail brand association and retail brand equity relationship. International Journal of Business Innovation and Research, 21(2), 217-237. [Google Scholar] [CrossRef]
Kumar, N., & Steenkamp, J. B. E. (2007). Brand versus Brand. International Commerce Review, 7(1), 46-53. [Google Scholar]
Lin, A. Y. S., Huang, Y. T., & Lin, M. K. (2015). Customer-based brand equity: The evidence from China. Contemporary Management Research, 11(1). [Google Scholar] [CrossRef]
McDowell, W. S. (2004). Exploring a free association methodology to capture and differentiate abstract media brand associations: A study of three cable news networks. Journal of Media Economics, 17(4), 309-320. [Google Scholar] [CrossRef]
Mensah, J., Oppong, P. K., & Addae, M. (2021). Effect of Packaging on Perceived Quality and Brand Loyalty: The Mediating Role of Brand Association in Over-the-Counter Market. Open Journal of Business and Management, 10(1), 297-313. [Google Scholar] [CrossRef]
Mitchell, A. A., & Olson, J. C. (1981). Are product attribute beliefs the only mediator of advertising effects on brand attitude?. Journal of marketing research, 18(3), 318-332. [Google Scholar] [CrossRef]
Narteh, B. (2018). Brand equity and financial performance: The moderating role of brand likeability. Marketing Intelligence & Planning, 36(3), 381-395. [Google Scholar] [CrossRef]
Pham H. C. (2021). Impact of aaker’s brand equity components on retail purchase intention: a study of Vietnam. Laplage Revista , 96-112. [CrossRef]
Pham, H. C. (2020). Factors determining brand equity for retail stores: A market segmentation approach. The Journal of Asian Finance, Economics and Business (JAFEB), 7(10), 843-854. [Google Scholar]
Pouromid, B., & Iranzadeh, S. (2012). The evaluation of the factors affects on the brand equity of Pars Khazar household appliances based on the vision of female consumer. Middle-East Journal of Scientific Research, 12(8), 1050-1055. [Google Scholar]
Prasad, K., & Dev, C. S. (2000). Managing hotel brand equity: A customer-centric framework for assessing performance. The Cornell Hotel and Restaurant Administration Quarterly, 41(3), 22-4. [Google Scholar] [CrossRef]
Quelch, J. A., & Harding, D. (1996). Brands versus private labels: Fighting to win. Harvard Business Review, 74(1), 99-109. [Google Scholar]
Ross, J., & Harradine, R. (2011). Fashion value brands: the relationship between identity and image. Journal of Fashion Marketing and Management: An International Journal, 15(3), 306-325. [Google Scholar] [CrossRef]
Sandhe, A. A. (2020). A descriptive study of brand equity of india’s popular online shopping sites. Independent Journal of Management & Production, 11(2), 324-342. [Google Scholar] [CrossRef]
Severi, E., & Ling, K. C. (2013). The mediating effects of brand association, brand loyalty, brand image and perceived quality on brand equity. Asian Social Science, 9(3), 125. [Google Scholar] [CrossRef]
Severi, E., Ling, K. C., & Nasermoadeli, A. (2014). The impacts of electronic word of mouth on brand equity in the context of social media. International Journal of Business and Management, 9(8), 84-96. [Google Scholar] [CrossRef]
Swoboda, B., Zentes, J., & Elsner, S. (2009). Internationalization of retail firms: state of the art after 20 years of research. Marketing: journal of research and management, 5(2), 105-126. [Google Scholar]
Tran, T. H. D., & Ngo, T. X. B. (2022). The Influence of Brand Equity on Customer Purchase Decision: A Case Study of Retailers Distribution. (JDS), 20(2), 11-18. [Google Scholar]
Underwood, R., Bond, E., & Baer, R. (2001). Building service brands via social identity: Lessons from the sports marketplace. Journal of Marketing Theory and Practice, 9(1), 1-13.[Google Scholar] [CrossRef]
Webster Jr, F. E. (2000). Understanding the relationships among brands, consumers, and resellers. Journal of the academy of marketing science, 28(1), 17-23. [Google Scholar] [CrossRef]
Zanganeh, S. N. (2017). Investigate the effect of brand self-congruity, awareness of retail, retail brand association and perceived quality of retail brand on purchase intention of customers. Retrieved from [Link]
View articles in other formats
License
This work is licensed under a Creative Commons Attribution 4.0 International License
Coyright
Copyright (c) 2023 The Author(s).
Published by Sumy State University
Issue