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Автори:
Д. Левіцька, Краківська гірничо-металургійна академія (Краків, Польща) А. Глінська-Невіс, Університет Миколая Коперніка в Торуні (Торунь, Польща) Д. Морроу, Університет Далласа (Даллас, США) Д. Гурка, Університет Миколая Коперніка в Торуні (Торунь, Польща)
Сторінки: 168-185
Мова: Англійська
DOI: https://doi.org/10.21272/mmi.2018.2-14
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Розширена анотація українською мовою
Питаннями впливу умов правці на мотивацію персоналу та його рівень відданості роботі присвячено низку наукових праць. Не дивлячись на значний науковий доробок у цьому напрямі, залишаються не визначеними питання оцінки ступеню впливу тих чи інших характеристик праці на поведінку працівника. У цьому контексті доцільним є визначення сили впливу дій (підтримка та вертикальна довіра) менеджменту на поведінку працівника. У статті автори розглядають вертикальну довіру як довіру у системі взаємовідносин керівник-працівник. Для аналізу були зібрані дані шляхом опитування 550 польських працівників різних галузей промисловості. З метою визначення взаємозалежності між поведінкою працівника та вертикальною довірою автори використовували модулювання структурних рівнянь. На основі отриманих результатів можна зробити висновок про тісний взаємозв’язок вертикальної довіри та рівнz відданості працівника своїй справі. Отримані результати показали, що працівники, які обіймають керівні посади, мають вищий ступінь відданості роботі, аніж інші працівники. Автори наголошують, що отримані результати дають поштовх розвитку нових досліджень щодо аналізу факторів впливу на відданість працівника своїй роботі. Так, автори пропонують розглядати систему взаємовідносин керівник-працівник не лише з точки зору цілей організації, а й задоволення потреб співробітників, що тим самим призведе до підвищення рівня його довіри та відданості совій справі. Подальшого дослідження та опису потребують механізми комплексного впливу характеристик праці на рівень відданості працівника роботі. У роботі наголошується на необхідності проведення подібного аналізу з урахуванням специфіки функціонування компанії. Окрім цього, у подальших дослідженнях автори пропонують використовувати лонгітюдний метод з метою зменшення дії суб’єктивних факторів.
Ключові слова: працівник, довіра працівників, підтримка керівництва, управління, вертикальна довіра.
Класифікація JEL: J24, J28, M12.
Цитувати як: Lewicka, D., Glinska-Newes, A., Morrow, D. L., & Gorka, J. (2018). The effect of job characteristics on employee loyalty: the mediation role of vertical trust and perceived supervisory support Marketing and Management of Innovations, 2, 168-185. https://doi.org/10.21272/mmi.2018.2-14
Ця стаття публікуються за ліцензією Creative Commons Attribution International License
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